At its founding in 2011, OTR Solution saw a huge need among small and mid-sized carriers for a different kind of factoring company: a provider that actually cared about helping customers succeed.
What We Do
You Don't Stop at 5:00. Neither Do We
From Day 1, we built our business around four cornerstones
Be Responsive
Truckers are busy; they have little time for administrative work. They need our help. That’s why the phone should never ring more than twice, and today’s emails should be answered today.
Make Every Customer’s Life Easier
Assign each customer an account manager, supported by a team, who answers every need. Find out what they want and then make it happen. Be there for them outside of banker’s hours.
Build Solid Relationships.
Treat customers as people, not profit centers. Show them opportunities and help them avoid pitfalls. By always seeking to help our customers, we stay focused on their long-term success, not on making an extra buck today.
Never Stop Innovating.
We’re proud of our accomplishments since 2011. Read about them here.