Back Office Transport Support Services | OTR Solutions

When you do business with OTR Solutions, expect fast, top-notch service. We call it Elite Back Office Support, and it’s made OTR Solutions one of the highest rated factoring companies in the industry.

Dedicated Operations

Dedicated Operations Team

Get Paid

Accounts Receivable Team

Policy

Broker And Shipper Approvals

Client Support

Meet Our Elite Team

OTR Solutions focuses on providing every client with the same level of exceptional service. Our operations team is structured to offer dedicated account managers and support agents to every client, meaning you speak with the same people every time you call. Your customers will also receive the same level of service with single points of contact with our accounts receivable agents making payments and invoicing a breeze.

Dedicated Operations Team

OTR Solutions has maintained an industry leading client satisfaction rating for years. When you partner with OTR Solutions for factoring, fuel card services, or ELEVATE you are instantly connected with a dedicated team who are responsible for managing every aspect of our services.

Accounts Receivable Team

When you factor with OTR Solutions getting paid means you are done. With our accounts receivable team your invoices are billed quickly and correctly developing a strong and valuable relationship between you and your customers

Broker And Shipper Approvals

OTR Solutions is dedicating to providing carriers with the ability to run and grow their business on their terms. Our broker and shipper approval process and team allow clients the freedom to seek opportunities with existing and new customers with the knowledge OTR Solutions will properly vet and monitor their customer’s credit situation.

Lumper Advance

When your drivers need lumpers to load or unload, let’s make the payment hassle-free. For just $9, get a lumper advance quickly and get back on the road. Learn how Lumper Advance works.

Fuel Advance

Need cash to keep moving? If you have a major load coming up, get a quick and dependable advance on expenses from OTR Solutions.  For any load you factor with us, we can advance you 50% of the rate confirmation, up to $3,000.

BOLT Instant Payment

Once your load is complete, you’re eager to be paid. Don’t be constrained by banker’s hours. OTR Solutions created BOLT Instant Payment to get funds to you right away, even after normal business hours. Best of all, BOLT Instant Payment is cheaper than ACH or wire options. Learn more today—and get your money flowing faster.

Safety Score

Did you know the FMCSA (Federal Motor Carrier Safety Administration) has a scoring system to identify high-risk motor carriers? OTR Solutions makes it easy to check your score frequently so you can avoid FMCSA’s “Unsatisfactory” rating.